Privacy Policy

*This Privacy Policy is an English translation of the Japanese original. In the event of any discrepancy, the Japanese original shall prevail.
SDK Co., Ltd. (hereinafter “the Company”) takes the utmost care in handling customers’ personal information and works to protect their privacy.

Basic Policy on the Protection of Personal Information

In conducting our business activities, we collect, use and provide personal information appropriately, taking into account the nature and scale of our business.
With due consideration for security, we take measures to prevent and correct risks such as unauthorized access to personal information and the loss, destruction, alteration and leakage of personal information.
We comply with laws, regulations and other norms concerning personal information.

Acquisition of Personal Information

When the Company acquires a customer’s personal information, it will notify the customer of, or publicly announce, the purpose of use in advance, or promptly after acquisition.

Use of Personal Information

The Company may use personal information lawfully obtained from customers for the following purposes.

- To provide information about the Company’s products and services
- To deliver samples of the Company’s products
- To deliver prizes for campaigns intended for customers
- To respond to inquiries, opinions, requests and other communications from customers
- To respond to later inquiries from customers who have sent inquiries, opinions, requests or other communications
- To conduct surveys regarding the Company’s responses to inquiries, opinions, requests and other communications
- For the recruitment and selection of employees and others

If the purpose of use is changed, the Company will notify customers of the new purpose or announce it publicly.

Protection and Management of Personal Information

The Company strictly manages personal information entrusted to it by customers. The Company takes necessary and appropriate security measures to protect such personal information from loss, destruction, unauthorized disclosure outside the Company, alteration and unauthorized access.
Except in the cases listed below, the Company will not provide personal information entrusted to it by customers to any third party without the customer’s prior consent.

- When disclosure or provision is required under laws and regulations
- When it is necessary for the protection of the life, body or property of a person and it is difficult to obtain the customer’s consent
- When it is necessary to cooperate with a national government agency, a local government, or a party entrusted by either of them in performing affairs prescribed by laws and regulations, and obtaining the customer’s consent is likely to impede the performance of such affairs
- When the Company has arranged, in accordance with the Act on the Protection of Personal Information, to stop providing the information to third parties at the customer’s request

The Company may provide personal information to its sales agents (sales agents are separate businesses that have a business relationship with the Company).

- When the Company provides personal information to sales agents
- In the following cases, the Company may provide personal information to the sales agent nearest to the customer or to a sales agent with which the customer already does business. Sales agents will use the information to provide information about and deliver the Company’s products.
  - Items of personal information
    The items of personal information provided to sales agents are as follows:
    Company name, address, name and telephone number
- Means or method of provision to sales agents
  The Company provides the above personal information to sales agents by telephone, fax or email.
- Suspension of provision to sales agents
  If requested by a customer, the Company will promptly stop providing the information to sales agents.

Disclosure, Correction, Suspension of Use, etc. of Personal Information

To request disclosure, correction, suspension of use or other action regarding your personal information, please obtain a request form, fill in the required items, and mail it to the address listed on our website together with identification documents showing your name and current address (such as a copy of your driver’s license, health insurance card or passport, or a copy of your certificate of residence). In accordance with laws and regulations, we will disclose, correct or suspend the use of your personal information, or, if we do not do so, notify you of the reason.

Outsourcing

The Company may outsource the handling of personal information. In such cases, the Company will entrust it to reputable companies or other parties that the Company has confirmed appropriately protect and manage personal information.

Access Logs

When you click certain URLs on the Company’s website, the fact that you clicked that URL is recorded in a system managed by the Company. This information is used mainly to survey the number of visits to the website and does not identify individual customers.

Use of Access Analysis Tools and Cookies

To understand how our website is used and to help improve our services, our website uses Google Analytics, an access analysis tool provided by Google LLC.

Google Analytics uses cookies to collect access information such as the pages you viewed, the date and time of your visit, the device and browser you use, and your approximate location. This information is collected anonymously and does not identify individual customers.

The collected information is managed in accordance with Google’s privacy policy. For details, please see the Google Analytics Terms of Service and the Google Privacy Policy.

If you do not wish cookies to be used, you can disable them in your browser settings. You can also disable data collection by Google Analytics by using the Google Analytics Opt-out Browser Add-on. Please note, however, that if you disable cookies, some functions of our website may not be available.

Review of the Privacy Policy

The Company will continually review and improve the contents of this Privacy Policy as appropriate. The contents of this policy may be changed accordingly; we appreciate your understanding.